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Get certified technical specifications, customized tooling configurations, and direct factory pricing within 2 hours.
Monitored 24/7 by our international applications engineering department.
Nearest International Airports: Guangzhou Baiyun (CAN) & Shenzhen Baoan (SZX).
Technical inquiries submitted during business hours are reviewed by our application engineering team with comprehensive turnkey proposals.
Submit an Engineering Inquiry
Technical inquiries submitted during business hours are reviewed by our application engineering team with comprehensive turnkey proposals.
Frequently Asked Questions from Global Buyers
What is the typical lead time for custom CNC machines?
Standard models (VMC850, TCK50, CK6140) typically ship within 15 to 25 business days. Machines with customized live tooling, special spindle tapers, or high-pressure coolant systems ship in 30 to 45 days.
What CNC control systems can be specified?
We support Fanuc (0i-MF Plus, 0i-TF Plus), Siemens (Sinumerik 828D / ONE), Syntec (22MA / 22TA), and GSK systems. All controllers include full English, Spanish, Russian, or Portuguese language interfaces.
What warranty and overseas technical support is provided?
Every machine tool includes a 24-month manufacturer warranty covering spindle, ballscrews, and drive systems. Replacement parts are dispatched via DHL/FedEx within 24 hours. Online video support and on-site commissioning are available.
How are machines packaged for ocean freight?
All machines are treated with anti-corrosion VCI compound, sealed in heavy-gauge vacuum barrier bags with industrial silica gel desiccants, and bolted inside fumigated solid wooden crates (ISPM 15 compliant).